Leicester & Leicestershire

Letting and Property Management Services

We are an independent estate agent that provides modern and bespoke marketing techniques, whilst ensuring constant and reliable communication.

Our responsibility is to ensure we market your property to the highest of standards whilst promoting a seamless client experience. It typically takes our team 72 hours to let a property when listed, and we pride ourselves in utilising different tools to maximise market exposure.

Why Work With Us?

  • Our experienced team have one sole focus, which is you, the client
  • We’re known for our honesty, reliability, exceptional customer service and good communication
  • We give great coverage in minimum void periods, reliable tenants and swift resolution of any issues

  • We work with everyone, from first timers, to landlords with an extensive property portfolio
  • We’re based in Leicester, meaning you won’t get lost in the mix like a national lettings agency

Services That Go the Extra Mile

Letting your property can be stressful, but it is our job to support both landlord and tenant on this journey, always ensuring we go the extra mile.

In addition to offering residential lettings and sales, we can recommend local solicitors, as well as mortgage advisors and financial services.

We only recommend businesses we trust, who share our values, and whose service goes above and beyond – just like ours does.

What’s Included

Tenant Find Full Management
Free Detailed Market Appraisal
Initial Marketing Advice From Our Experienced Team
Photographic Marketing Particulars
Prominent Local Advertising
Listed On Oliver Rayns Website
Listing On Major Property Portals
Fully Accompanied Viewings
Regular Detailed Feedback
Comprehensive Tenant Referencing
Preparation Of Appropriate Tenancy Agreement
Collection Of First Month’s Rent And Deposit
Service Of The Relevant Legal Documentation
Notification To Utility Companies
Deposit Held Under The Tenancy Deposit Scheme
Detailed Photographic Inventory
Initial Six-Week Property Inspection
Property Inspections With Reports
Collection Of Monthly Rent And Statements
Organisation Of Property Repairs
End Of Tenancy Check-Out

Which Service is Right for You?

Tenant Find Only Service

We undertake a free market appraisal of the property, confirming our opinion on the market rent for the property. Once we have your instruction, we will confirm an appointment to take marketing photographs and property details to produce your listings.

We actively market your property through a variety of platforms including online property portals such as Rightmove, along with our own website and social media, which offers you assurance that we will hit the widest possible audiences.

Viewings are all carried out by experienced negotiators with detailed feedback. Once a suitable tenant has been found, we will contact you to confirm you are happy to proceed with the referencing. We take your investment very seriously and always ensure that any new tenant is referenced thoroughly (including Right to Rent checks).

Once prospective tenants have passed referencing checks, we will prepare all legal paperwork, collection of the tenant’s first month’s rent and deposit, and arrange the handover, allowing you peace of mind that all compliances have been adhered to.

You will receive a copy of all legal paperwork, along with the tenant’s contact details. Fixed-term tenancy renewals are available – please speak to a member of staff regarding this.

Full Management

Our Full Management service is designed to offer a completely hands-off approach to lettings, offering you a stress-free experience.

We will provide the same introduction as the Tenant Find service we offer with the following additional services:

We can carry out a detailed photographic inventory of your property, highlighting the condition of the property, before the commencement of the tenancy*.

Once the tenant has occupied the property, we will carry out an initial six-week inspection of the property and meet with the tenant to confirm they are happy with the property.

From thereon we will carry out bi-monthly inspections providing you with a detailed report of the condition, always keeping you informed.

Your tenants will report all maintenance issues to us, and works can be delegated to our reliable contractors, cost-effective to you.

Rent will be collected on your behalf and sent through within 3-5 days of being processed. We start to renegotiate a new contract two months before the end date, advising you of the current market conditions and keeping you informed to secure a new tenancy for the future. *Subject to additional charge.

What Our Clients Say...

“I’ve recently have rented property with Oliver Rayns help. I find the staff very friendly and efficient. I am really glad that I decided to go for this agency. “

Adrianna W via Google

“Within two days they had initiated viewings of four different applicants. All of them were ‘right’ for me so it was very difficult to choose. It was the following morning, and I told the team which applicants I was looking to pursue with, and referencing was completed within a couple of days.”


Stand Out from the Crowd

Photography Tenants will Love

Our professionally trained photographer ensures your home will make an impression, and since editing is included, we can guarantee tenants will see your property in its best possible light.